Last Updated: May 2026
1. Information We Collect
When you use our website or book our services, we may collect:
- Personal Information: Name, phone, email, address, date of birth, government ID details.
- Travel Information: Preferences, itinerary, dietary requirements, medical conditions, emergency contacts.
- Payment Information: Card details, UPI IDs, bank info (processed securely via third-party gateways).
- Technical Information: IP address, browser type, device info, pages visited, cookies.
2. How We Use Your Information
We use your information to process bookings, communicate trip updates, improve our services, send promotional offers (with consent), and comply with legal obligations.
3. How We Share Your Information
We do not sell your data. We may share it with hotels, transport operators, and vendors to fulfill your booking, with payment processors for transactions, and when required by law.
4. Data Security
We implement SSL encryption, firewalls, and secure servers. However, no Internet transmission is 100% secure. We strive to protect your data to the best of our ability.
5. Data Retention
We retain your data as long as necessary to fulfill purposes or as required by law. Booking data is typically retained for 3 years post-trip. You may request deletion anytime.
6. Cookies & Tracking
Our website uses cookies to enhance browsing, analyze traffic, and understand visitor sources. You can control cookies via browser settings.
7. Your Rights
You have the right to access, correct, delete, or export your data, and to opt out of marketing communications. Contact us to exercise these rights.
8. Third-Party Links
Our site may link to external websites (e.g., Wikipedia, Google Maps). We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not directed to minors under 18. We do not knowingly collect data from children.
10. Policy Updates
We may update this policy periodically. Changes are posted here with an updated date. Continued use constitutes acceptance.
11. Contact Us
SRK Holidays
Yelahanka, Bangalore, Karnataka 560064
Phone: +91 9632721942
Email: hello@srkholidays.com